Privacy Policy

1. Introduction

At librari.io ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home library management service. By using librari.io, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account (name, email address)
• Subscribe to our paid plans (billing information, payment details)
• Contact our support team (communication records)
• Participate in surveys or feedback (responses and opinions)

2.2 Library and Reading Data

To provide our library management services, we collect and store:

• Book information (titles, authors, ISBN numbers, genres, publication details)
• Personal book data (reading status, ratings, reviews, notes, custom tags)
• Reading progress and statistics (pages read, reading time, completion dates)
• Custom collections and shelving organization
• Lending and borrowing records

2.3 Technical Information

We automatically collect certain technical information:

• Device information (device type, operating system, browser type)
• Usage data (app interactions, features used, session duration)
• General location information
• Log files and error reports
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your library catalog
• Provide reading statistics and insights
• Enable book sharing and lending features
• Process payments and manage subscriptions

3.2 Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and functionality
• Troubleshoot technical issues and bugs
• Optimize performance and user experience

3.3 Communication

• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Notify you about changes to our terms or policies

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email delivery services
• Analytics and performance monitoring
• Customer support tools

4.2 Book Data Sources

To enhance our book database, we may share anonymized, aggregated book information with book metadata providers, but this never includes your personal reading data or identifiable information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with reputable providers
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Library Data: Retained while you use our service and for backup purposes
• Payment Information: Retained as required for tax and accounting purposes
• Support Communications: Retained for customer service and legal compliance

When your account is deleted, we will delete your personal information within 30 days, except where retention is required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal information
• Export your library data in a portable format
• Receive information about how we process your data

7.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request account or specific information deletion

7.3 Control and Consent

• Opt-out of marketing communications
• Withdraw consent for data processing
• Object to certain types of data processing
• Restrict how we process your information

To exercise any of these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Help us understand how you use our service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and marketing (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our service.

9. Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

• Book Databases: We use services like Google Books API for book metadata
• Payment Processors: Unipay, PayPal, or other payment providers
• Analytics: Google Analytics or similar services for usage analysis
• Cloud Storage: AWS, Google Cloud, or other cloud providers

We encourage you to review the privacy policies of these third-party services. We are not responsible for their privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your information during international transfers.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

12. European Data Protection (GDPR)

If you are in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Contract: To provide our services as agreed in our Terms of Use
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications and certain features
• Legal Obligation: To comply with applicable laws and regulations

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by email or through our service. The updated policy will be effective when posted, and your continued use of our service constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@librari.io. We will respond to your inquiry within 30 days and work with you to resolve any privacy concerns.